Fasttrack Adopts IBM Cloud To Improve Customer Service Quality and Satisfaction

IBM (NYSE: IBM) recently announced that Fasttrack Solutions Inc., a software and consultancy services firm based in the Philippines, has selected an IBM cloud solution to improve its customer service. Fastrack will leverage IBM SmartCloud Enterprise to provide its clients with a more stable and secure enterprise resource planning production environment for financial management, human…

Globe Community: Explore, Answer and Learn 24/7

Globe Telecom acknowledge the fact that people turn to online channels to search for help on problems and concerns 24/7. That is why they launched Globe Community – a uniquely designed online community-building and customer-service initiative designed to let Globe and non-Globe subscribers explore, answer, and learn about Globe account-related concerns, service–usage tips, and other topics about…

The TELUS International Philippines Community Board Donates P1.1 Million (CAD $29,000) To Three Charities

The TELUS International Philippines (TIP) Community Board continues to serve as an inspiring model of philanthropy and is proud to announce funding for three more local charities, highlighting the organization’s commitment to nation-building. The board was officially launched February last year with the objective of donating Php 4 million (CAD $100,000) annually to charitable organizations…