In today‟s millennial-led world, what the new generation seeks in terms of employment is evident. Most look for work environments that are conducive to their individual styles and personalities. Others look for spaces and brands that give them the flexibility to collaborate with like-minded people while giving them the freedom to pursue their passions. Even the concept of having a lucrative paycheck and job security tends to get bypassed by„work-life balance‟ and „do what you love and you‟ll never work a day‟ mantras.
Since it was established in the country in 2005, TELUS International Philippines (TIP) has set itself apart from other BPO companies distinguishing itself through a caring company culture that puts its team members first.TIP has made its mark, not just in the business processing outsource (BPO) industry, but on its team members as well through engaging programs, events and activities that give them a change of pace from the corporate setting. These include corporate social responsibility events like TELUS Days of Giving, sports and wellness activities like the TELUS Healthy Living Cup, and a slew of parties and social events like the much awaited Town Hall.
Beyond these engagement efforts, TIP continues to prove that theirs is indeed a culture that cares by providing a working environment that captures and inspires the imagination.
In its newest office at McKinley West, the global BPO offers a whole new set of work spaces designed specifically to delight their team members. “Unlike most BPO offices which were created for pure function and basic comfort, our workplace is designed to be an experience that will make your day better,” said Warren Tait, TIP’sVice President for Brand, Marketing and Culture. “As our team members‟ second home, we want to make sure thatthe 8 to 9 hours they spend at work is spent surrounded by things that matter to them,” he added.
TELUS House McKinley West exudes a fun and laid-back vibe that is probably most evident in its array of themed meeting rooms, colorful hallways, and vibrant common areas. Once the elevator doors open in each floor,team members are immediately welcomed by halls reminiscent of a high school (but better!) vivid and multi-colored lockers embellished with cool and amusing key chains, chatty groups of people roaming the halls,friends in twos or threes making their way to the pantry.
The pantry is another exciting feature of the TELUS House McKinley West that lives up to its food park concept.Team members can choose between the many tables and chairs in the middle of the room, dining areas on one side that are designed to look like shipping containers, or simply lounge at the spacious wooden terraces on the other corner of the room. Right beside the pantry is a gaming area where team members can play rounds of darts and billiards. Or they can opt to work out at the gym, located just beside the pantry, where personal fitness coaches are always available to give workout tips, and where team members can exercise on state-of-the-art gym equipment while overlooking a lush and green park through floor-to-ceiling windows.
TELUS International takes meeting rooms very seriously. In fact, there are no two themed meeting rooms that are alike across any TELUS International site worldwide. And TELUS McKinley West houses a couple of standout ones. The Board Game Room, for instance, lets team members actually carry out the phrase “work andplay” literally, with a huge black-and-white chess board on the ceiling, a life-sized playable tic-tac-toe on one wall, a full-length meeting table made out of legos, and chairs in the shape of puzzle pieces.
Meanwhile, the Ocean Park Room, as its name suggests, transports team members in an underwater enclosure with cool blue interiors and sea life imagery.
And one doesn’t have to brave the harrowing Manila traffic to ride a utility vehicle the Jeepney Room’s stainless steel exterior, complete with wheels and many hood ornaments, resembles a larger-than-life version of the country‟s most popular mode of transportation. Its ice cream-colored interiors look like that of a regular jeepney but cleaner and much more spacious.
Not only do these areas provide team members a source of inspiration, their picturesque features make for the perfect Instagram backdrop for selfies and groufies.
To share a glimpse of what it‟s like to work inside the colorful and inspiring workspaces at TIP, the company held amobile photography workshop for a select group of lifestyle bloggers at TELUS House McKinley West lastSeptember 28, 2017. Veteran and award-winning photographer, Paul Quiambao, conducted a workshop on thebasics of Phonetography (mobile phone photography). Among the highlights of the workshop was a photographycontest where the bloggers tested their newfound skills by showcasing McKinley West‟s interiors and team members in creative shots posted on Instagram.
“For us, it‟s all about the experience. Everything from the engagements and events that we celebrate, corporate social responsibility initiatives that we champion, the inspiring workplaces that we create, and the connections that we develop with our team members they all come together to shape the work experience that we want our team members to look forward to everyday,” Tait shared.
To know more about TELUS International Philippines, visit telusinternational.com.ph.