Travel Advisory: AirAsia extends suspension of all flights to and from Wuhan; allows credit account or refund for other mainland China cities

The suspension of all AirAsia flights from Kota Kinabalu, Bangkok and Phuket to Wuhan, China is now extended until February 15, 2020. AirAsia is making provisions for guests with flight bookings to/from all destinations in mainland China to obtain credit account or full refund. Certain destinations within AirAsia’s flight network have imposed travel bans for…

AirAsia now accepting applications for the ‘Dare to Fly! The Allstars Cadet Pilot Program’

AirAsia today officially opened applications for the Dare to Fly! The Allstars Cadet Pilot Program to select and train aspiring young pilots. A partnership between AirAsia and Omni Aviation Corporation, the program provides successful cadets with up to two years of technical and leadership training, with the aim of reaching the competencies required by the…

Delta announces in-house startup and studio partnerships at CES 2020

Ever found yourself tearing up during an in-flight film? Especially during one that wouldn’t normally trigger waterworks? There’s a reason people are more likely to cry on planes. Research reveals that customers enter a heightened emotional state while flying – deepened introspection or sadness can be amplified at altitude. And Delta’s own research shows entertainment…

Tourism Promotions Board Philippines achieves ISO 9001:2015 re-accreditation

The Tourism Promotions Board (TPB) Philippines once again proves its commitment towards the continuous improvement of its management systems by successfully maintaining its ISO 9001:2015 certification. The audit performed by the Certification International Philippines, Inc. showed that the quality management systems in place at TPB has seen remarkable improvements and discovered no non-conformities in the…

AirAsia kickstarts the year with Perfect 2020 Sale

AirAsia announced its first regional seat sale for the year, the Perfect 2020 Sale. The airline’s biggest seat sale by far, Perfect 2020 celebrates the ripe opportunity for guests at the start of the new decade to turn their resolutions into reality. AirAsia Philippines CEO Ricky Isla said, “We are pleased to announce The Perfect…

AirAsia opens Help Desk after Taal eruption

AirAsia opened support desks in Manila’s airport terminals offering personal customer care services following the eruption of Taal Volcano. These AirAsia Help Desks have been set-up to assist guests who wish to manage their bookings affected by recent flight disruptions.     Guests may visit the Help Desks at the following locations: AirAsia Help Desk…