Top BPO firm shares tips for a green-worthy workstyle

The global clamor for climate and environment leadership has spurred many industries to observe green-worthy practices and adapt sustainable design standards that are at par with international benchmarks. Top boutique BPO firm Teledirect Telecommerce is rewriting the rules of its own operations as it acknowledges the key role of a healthy environment in meeting many…

The Domino Effect of Employee Happiness

Happiness is contagious. A kind word, positive news, or a smile can not only make a difference in someone else’s day, but can also determine the success of entire business operations. Teledirect Telecommerce, with its very low monthly average attrition rate of only 3 percent, is a learning example of a Business Process Outsourcing (BPO)…