SYKES Asia, Inc. shakes up the BPO industry once again with the unveiling of its new Glorietta I site on August 14, 2013. This is a pivotal event that demonstrates another SYKES accomplishment in the industry.
Widely acknowledged as the BPO pioneer, in 1997 SYKES claimed the record as the first operational call center in the Philippines. Six years later, it expanded its operations to become the first call center to invest in Cebu. In this latest move, SYKES further strengthens its industry position by investing in a more dynamic, employee-centered structure at the heart of the Makati Central Business District.
Patterned after its Lakeland offices and facilities in the U.S., SYKES’ Glorietta I provides employees with an avant-garde workspace that fuses comfortable functionality with the needs of the modern professional. Featuring state-of-the-art technological support and a visually stimulating work environment, this investment represents the company’s recognition of the value of its employees, while laying the groundwork for excellence in productivity.
The completion of this new site not only empowers SYKES to closely align workforce needs with its client operations, it also serves as a benchmark in the industry. The debut of Glorietta I highlights 16 years of SYKES’ commitment to launching and supporting successful careers within the Philippines – a localized endeavor that has proved beneficial to people across the globe.