SHORE Solutions recently announced it has joined the SAP® PartnerEdge® program as an SAP channel partner authorized to resell SAP cloud solutions, including SuccessFactors, the leading provider of cloud-based Human Capital Management (HCM) software, in the Philippines. Cloud offerings from SAP provide customers the option of moving all or parts of business processes to the cloud and keeping others on premise.Through this partnership, SHORE has the opportunity to address the fast-growing cloud market and offer best-of-breed cloud solutions and suites to its installed base of customers and prospects.
SHORE CEO, Darcy Lalonde, said SAP came to partner with SHORE because “SAP was looking for a Value Added Reseller (VAR) with a strong reputation, local presence and highly experienced management team in SAP and HCM solutions and services. We are extremely excited to work with SAP to bring this world-class solution to our key market with our highly experienced team and services wrap.”
Darren Rushworth, Managing Director for SAP Philippines said “We are excited that SHORE is SAP’s new reseller for cloud-based HCM solutions. Their team’s experience in Human Capital Management for the last 15 years will enable successful implementation and execution of talent management processes in the country.”
As an SAP channel partner in SAP PartnerEdge, SHORE will have access to a broad range of software tools and solutions for its clients. SAP PartnerEdge offers tools and resources that provide a strong foundation of support and collaboration that supports mutual business success for customers, partners and SAP.
And with cloud offerings from SAP that provide customers the option of moving all or parts of business processes to the cloud and keeping others on premise, SHORE is now more able to address the fast-growing cloud market by offering best-of-breed cloud solutions and suites to its installed base of customers and prospects.
Meanwhile, SHORE intends to broaden its support for SAP solutions by offering cloud solutions to companies in the Philippines through its commitment to supporting the partner ecosystem in areas such as talent management, compensation management, succession planning, workforce planning and analytics, variable pay and more.
Aside from being a partner however, SHORE is also a SuccessFactors user. Said Lalonde: “As a leading BPO provider, SHORE faces its usual share of challenges in the employee lifecycle including recruitment, integrity of employee information, performance management and employee engagement. By utilizing a solution which integrates SuccessFactors’ BizX suite and SAP Jam, SHORE has been able to align and transform its HR strategies into successful business outcomes.”
Some of SuccessFactors’ solutions that SHORE now utilizes are the Talent Management Bundle which is designed for small and medium-size businesses (SMB) to address short and long-term talent strategy goals; the Employee Central which goes beyond basic automation to deliver a suite of applications; and the Boomi Atmosphere which is the industry’s first and leading integration platform-as-a-service.
SHORE delivers fully customized outsourcing solutions to capture the immediate requirements of clients and provide the optimum environment and flexibility to spur future growth. It currently has four locations in Manila and over 1500 employees offering a solid suite of voice support services, with capabilities in technical and multi-tiered customer support engagements complemented by a superior outbound and inbound sales skillset. It also offers IT services for companies around the world, providing both onsite and offshore solutions and services relating to enterprise solutions.