LBC continues to find ways to care for their loyal customers and make certain that they are rewarded. Recently, LBC North America launched a passport program for customers in the U.S. and Canada.
U.S. customers (from July 15,2017) and Canada Customers (from August 15, 2017), who transacted whether through an LBC branch, an authorized partner or a sales representative, were given passports. These passports get to earn reward points until December 31, 2017.
These points can be converted to a cash card or donation to the CSR project – Project Pearls – once a customer attains a certain number of points.
To get the points, transactions equate to a certain value — for sea small boxes, the value is 2.5; for sea large or extra-large products’ value is 5.0; for air products is 2.5; VIP services have 2.5 value; while money product has a value of 1.0. One has to have at least 25 points to qualify. Discounted transactions, however, do not earn points.
Each point earned is exclusive only to the customer and non-transferrable. If a customer opts to donate the points earned to Project Pearls, they will receive a tax deductible receipt within 60 days of point conversion.
To make it easy for customers to track their points, they can view it on their passport or on the LBC website. Redemption period of earned points is until January 31, 2018.
For more details on the promo, patrons can visit any LBC North America and Canada branches nearest to them. They can also call the Customer Service at 1-800-338-5424 in the USA or 1-888-652-2522 in Canada.