The Treasury Department of East Zone water and used water service provider Manila Water’s is now certified ISO 9001:2015 based on the assessment and certification upgrade conducted by TUV Rheinland Philippines, Inc. ISO 9001:2015 is the newly- implemented international standards of ISO 9001:2008 Quality Management.
With this ISO certification, the company commits to a more internationally competitive treasury management through improved and world-class transparency of operations in accordance with corporate governance standards, optimized resource usage and increased customer satisfaction.
Manila Water added that major changes to the ISO standards include a new “high-level structure” for easier integration of various systems. The standard aims to enhance customer satisfaction through effective application of the system, including processes for continual improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.