As of January 25, 2018, the broadband internet services of PLDT and its wireless network Smart Communications remain operational in areas near Mt. Mayon. Our engineering and technical teams are on standby to ensure that PLDT and Smart subscribers in affected areas remain connected to our network and to their loved ones.
In light of possible utility issues in areas affected by volcanic activity, PLDT-Smart has set up Libreng Tawag, Charging, and Wi-Fi Stations in evacuation centers near Mt. Mayon. Affected residents, through PLDT-Smart’s robust, nationwide network, can inform loved ones of their current status and coordinate eventual assistance.
These charging and communication stations offer free services and can be found in the following locations:
| GUINOBATAN | Guinobatan East Elementary School |
| LEGAZPI | Bagumbayan Central School |
| STO. DOMINGO | San Isidro Elementary School |
| MALILIPOT | San Jose Elementary School |
| DARAGA | Upper Malabog Elementary School and Albay Central School |
Even though the Mayon’s activity is confined within the immediate danger zone (8km radius around the volcano), residents in the outlying areas should still remain vigilant and be proactive in protecting themselves, family members, and properties. To help guide Albay residents through these alarming times, PLDT-Smart has compiled disaster response and safety tips in the event of volcanic eruption, summarized in the infographic. Make sure to keep these guidelines easily accessible, for your own safety.
For regular service updates, you can check PLDT Home’s official Facebook page (www.facebook.com/PLDTHome)