PLDT, together with its mobile unit Smart Communications, recently signed a P1.4-B partnership with global ICT leader Huawei to enhance the telco’s wireless service delivery platforms.
Part of PLDT Group‘s massive capital expenditure program, the 15-month agreement with Huawei will improve Smart’s online charging platforms and electronic loading for prepaid subscribers that is expected to significantly improve customer experience. This entails consolidating similar applications for the different brands under one system and streamlining business processes through a unified platform and simplified processes.
“This partnership will enable PLDT Group’s wireless services under the brands PLDT, Smart, Sun and TNT to become much more agile, efficient and resilient in developing and delivering a growing array of digital services,” said PLDT Chairman and CEO Manuel V. Pangilinan (center) during the contract signing. Also in photo (from left) are Huawei South Pacific Region Vice President Bruce Li, Huawei Carrier Network Business Group President Nicholas Ma, PLDT Group Chief Corporate Services Officer Ray Espinosa, and PLDT Group Chief Business Transformation Officer Victorico Vargas.