Sitel Philippines is doubling down on Corporate Social Responsibility through its new partnership with ATRIEV (Adaptive Technology for Rehabilitation, Integration, and Empowerment of the Visually Impaired).
“At Sitel, we take education and empowerment very seriously,” said Craig Reines, Chief Operating Officer, Sitel Asia Pacific. “This year we want to expand the reach of our training and human development programs and provide career opportunities to groups that have limited access to education, such as persons with physical limitations. ATRIEV is the perfect partner for this. We fully support their advocacy of using technology and IT enabled programs to help the visually impaired become employable and productive.”Through this partnership, the Sitel Academy Call Center Training Program, the first of its kind in the BPO industry, will be offered to ATRIEV scholars. Participants in this program can expect to gain basic contact center skills and afterwards, seek gainful employment in the BPO industry as contact center agents, virtual assistants, software analysts and more.
Sitel’s mission is for the BPO industry to be more inclusive and open to employing persons with disabilities. Craig adds, “Through this partnership with ATRIEV, we are creating a more diverse community and giving more opportunities for People with Disabilities.”