ePLDT recently launched a new, cloud-based phone system called ePLDT Calling for Microsoft Teams, which allows businesses to combine their communication and collaboration systems in a single platform.
As businesses have implemented work-from-home setups at the onset of the pandemic, many had faced challenges around operational inefficiencies brought by the sudden pressure to adopt systems that optimize remote working arrangements. This influx of business applications have thus resulted in largely disconnected legacy and digital platforms.
Organizations caught in this siloed approach (those with disjointed communication and collaboration systems) are predisposed to users toggling from one system to another, which consumes more time and could possibly cause customer dissatisfaction due to simple miscommunication rising from seemingly mundane oversights such as unattended calls and queries and mishandled requests.
In addition, such disparate setups lack operational insights where businesses can gather pertinent data that can be used to improve customer experience.
ePLDT, in partnership with Microsoft and AudioCodes, developed ePLDT Calling for Microsoft Teams—a modern enterprise voice solution that combines both business communication and collaboration systems to enable employees to seamlessly integrate calls into their workflow. The service aims to help boost the efficiency of businesses to improve overall business outcomes while reducing costs, application overload, and worker fatigue.
Businesses are also able to get real-time insights on the quality of calls made to ensure smooth communication and customer satisfaction. Calls are also protected with built-in security and privacy from Microsoft 365.
ePLDT harnessed the collaborative power of Microsoft Teams and utilized the combined robustness and reliability of PLDT SIP connectivity and ePLDT VITRO Data Center, to create a hybrid telephony and video conferencing solution that allows real-time collaboration among employees, customers and other stakeholders. With ePLDT’s ICT expertise and Microsoft 365 certifications, customers are assured that this groundbreaking solution is professionally implemented and supported, and shall be continually reviewed and enhanced.
“Traditional telephony solutions provided limited capabilities at a high cost and effort. ePLDT Calling for Microsoft Teams is the perfect solution for effective internal and external communication,” says Nico Alcoseba, VP & Head of ICT Business for PLDT Enterprise.
Furthermore, ePLDT Calling for Microsoft Teams provides better management of customer experience across legacy and digital channels and aligns technology investments with every company’s business objectives.
“We at ePLDT strive to continuously provide enterprises with innovative solutions that will create real value to their business. We always keep in mind the needs of our customers when we develop a new product to ensure that it answers their problems or challenges, and ePLDT Calling for Microsoft Teams is an illustration of that,” says ePLDT President & CEO and SVP & Head for PLDT and Smart Enterprise Business Groups Jovy Hernandez.
“With ePLDT Calling for Microsoft Teams, we will enable businesses to have maximum productivity and a seamless collaboration among employees,” he added.
146 Comments
Hi there, I enjoy reading through your article post. Yoshi Perkin Switzer
Way cool! Some extremely valid points! I appreciate you writing this post and the rest of the site is very good.
The very next time I read a blog, I hope that it does not fail me as much as this particular one. After all, I know it was my choice to read through, however I truly thought you would have something interesting to say. All I hear is a bunch of complaining about something you can fix if you were not too busy searching for attention.
Very nice write-up. I certainly love this site. Thanks!
I need to to thank you for this very good read!! I definitely loved every bit of it. I have got you book-marked to look at new stuff you post…
Great post however , I was wanting to know if you could write a litte more on this subject? I’d be very thankful if you could elaborate a little bit more. Many thanks!
Having read this I believed it was very enlightening. I appreciate you taking the time and energy to put this short article together. I once again find myself spending way too much time both reading and commenting. But so what, it was still worth it!
Thanks for the article post. Cool.
An interesting discussion is definitely worth comment. I think that you should write more on this topic, it may not be a taboo matter but generally people don’t discuss such issues. To the next! Many thanks!!
Howdy! I simply would like to give you a huge thumbs up for the excellent information you have got here on this post. I will be coming back to your blog for more soon.
I think this is a real great blog post.Much thanks again.
It’s hard to find experienced people in this particular topic, however, you seem like you know what you’re talking about! Thanks
Usually I do not learn post on blogs, however I wish to say thatthis write-up very forced me to try and do so! Your writing style has been amazed me.Thanks, quite nice article.
I blog often and I really appreciate your information. Your article has really peaked my interest. I will book mark your website and keep checking for new information about once a week. I subscribed to your RSS feed too.
I like reading a post that can make men and women think. Also, many thanks for permitting me to comment!
zithromax generic name generic zithromax zithromax oral
Howdy! I simply want to give you a huge thumbs up for the excellent information you have right here on this post. I will be returning to your blog for more soon.
You are so cool! I do not believe I’ve truly read something like that before. So wonderful to discover someone with some original thoughts on this subject. Seriously.. many thanks for starting this up. This website is something that’s needed on the web, someone with a little originality!
Really appreciate you sharing this blog post.Really looking forward to read more. Really Great.
Thanks for sharing, this is a fantastic blog post.Really looking forward to read more.
Very good information. Lucky me I found your site by chance (stumbleupon). I’ve saved it for later!
Thanks for the blog.Much thanks again. Cool.
Spot on with this write-up, I honestly feel this amazing site needs much more attention. I’ll probably be back again to see more, thanks for the information!
I couldn’t refrain from commenting. Well written!
Great article post.Thanks Again. Awesome.
Way cool! Some very valid points! I appreciate you writing this article and also the rest of the website is also very good.
I really liked your blog.Thanks Again. Really Cool.
I used to be able to find good information from your content.
I must thank you for the efforts you have put in writing this website. I really hope to see the same high-grade content from you in the future as well. In truth, your creative writing abilities has inspired me to get my own blog now ;)
Im grateful for the blog article.Really thank you! Awesome.
Looking forward to reading more. Great blog article.Really looking forward to read more. Much obliged.
Very good blog post. I absolutely love this site. Keep it up!
Very informative article.Really looking forward to read more.
You are so awesome! I do not think I’ve read through a single thing like this before. So good to find somebody with some unique thoughts on this issue. Really.. many thanks for starting this up. This site is one thing that is needed on the internet, someone with a little originality!
I loved your article.Really looking forward to read more. Really Cool.
This excellent website definitely has all the information and facts I needed about this subject and didn’t know who to ask.
Thank you for your blog.Really looking forward to read more. Want more.
Excellent web site you have here.. It’s hard to find high-quality writing like yours nowadays. I seriously appreciate people like you! Take care!!
After I initially commented I seem to have clicked the -Notify me when new comments are added- checkbox and now whenever a comment is added I receive 4 emails with the same comment. Is there a means you can remove me from that service? Thank you!
It’s nearly impossible to find knowledgeable people about this topic, but you sound like you know what you’re talking about! Thanks
This is a very good tip especially to those fresh to the blogosphere. Short but very accurate information… Thank you for sharing this one. A must read article!
WOW just what I was searching for. Came here by searching for ligaboladigital
You’re so cool! I don’t believe I have read anything like that before. So great to discover someone with some genuine thoughts on this topic. Really.. thank you for starting this up. This website is one thing that’s needed on the web, someone with a bit of originality!
Fantastic blog post.Thanks Again. Fantastic.
I enjoy what you guys tend to be up too. This sort of clever work and coverage! Keep up the terrific works guys I’ve you guys to blogroll.
I quite like looking through a post that can make men and women think. Also, many thanks for allowing me to comment!
bookmarked!!, I really like your web site!
Im obliged for the blog. Fantastic.
Everything is very open with a really clear clarification of the issues. It was truly informative. Your site is extremely helpful. Many thanks for sharing!
Very informative article.Really looking forward to read more. Awesome.
I truly appreciate this blog post.Really thank you! Really Great.
Excellent write-up. I definitely love this site. Continue the good work!
Fantastic article post.Thanks Again. Fantastic.
ivermectin 2 ivermectin – ivermectin uk coronavirus
Thanks for sharing, this is a fantastic blog article.
After I originally left a comment I appear to have clicked on the -Notify me when new comments are added- checkbox and now every time a comment is added I recieve four emails with the same comment. Perhaps there is an easy method you are able to remove me from that service? Kudos!
Thanks for sharing, this is a fantastic post. Great.
You need to take part in a contest for one of the most useful websites on the net. I will highly recommend this site!
A big thank you for your blog article.Much thanks again. Cool.
I was able to find good advice from your content.
A motivating discussion is definitely worth comment. I do believe that you ought to write more about this topic, it may not be a taboo matter but usually people do not speak about such subjects. To the next! Best wishes!!
Thanks for sharing, this is a fantastic post.Really thank you! Really Cool.
I’m impressed, I have to admit. Seldom do I come across a blog that’s both equally educative and amusing, and let me tell you, you’ve hit the nail on the head. The problem is an issue that too few people are speaking intelligently about. I am very happy I came across this during my hunt for something concerning this.
F*ckin’ amazing issues here. I’m very glad to look your article. Thank you a lot and i’m having a look forward to touch you. Will you please drop me a mail?
Really enjoyed this post.Thanks Again. Really Cool.
provigil over the counter modalert – modalert 200
The next time I read a blog, Hopefully it won’t fail me as much as this one. I mean, Yes, it was my choice to read through, however I actually believed you’d have something useful to talk about. All I hear is a bunch of whining about something you could fix if you were not too busy looking for attention.
A big thank you for your blog.Really looking forward to read more. Keep writing.
I appreciate you sharing this article post.Really looking forward to read more. Really Cool.
Thanks for one’s marvelous posting! I really enjoyed reading it, you can be agreat author.I will make certain to bookmark your blog and will often come back laterin life. I want to encourage continue your great posts, have a nice weekend!
Hello, this weekend is pleasant in favor of me, since thispoint in time i am reading this wonderful informative pieceof writing here at my home.
I think this is a real great blog post.Thanks Again. Keep writing.
This is a topic which is near to my heart… Take care! Where are your contact details though?
I truly appreciate this article.Really looking forward to read more. Really Great.
Very good information. Lucky me I ran across your blog by accident (stumbleupon). I’ve saved it for later!
I quite like reading an article that will make people think. Also, thank you for allowing me to comment!
Itís difficult to find educated people in this particular subject, but you sound like you know what youíre talking about! Thanks
An intriguing discussion is definitely worth comment. I do think that you need to write more about this issue, it may not be a taboo subject but typically folks don’t talk about these subjects. To the next! Best wishes!!
Great, thanks for sharing this article post.Much thanks again. Awesome.
Thanks again for the article. Really Great.
It’s hard to come by knowledgeable people for this subject, however, you sound like you know what you’re talking about! Thanks
Thanks-a-mundo for the blog post.Thanks Again. Will read on…
Very good blog article.Really looking forward to read more. Cool.
Very nice post. I certainly appreciate this site. Keep writing!
Great, thanks for sharing this blog.
If some one desires expert view on the topic of running a blog afterward i proposehim/her to pay a visit this blog, Keep up the fastidious work.
A fascinating discussion is worth comment. I think that you ought to write more on this issue, it may not be a taboo matter but generally folks don’t discuss such topics. To the next! Best wishes.
Thanks so much for the blog post.Thanks Again. Want more.
The next time I read a blog, I hope that it does not disappoint me as much as this one. After all, Yes, it was my choice to read, but I really thought you would probably have something interesting to say. All I hear is a bunch of complaining about something you could fix if you were not too busy looking for attention.
Thanks a lot for the article post. Keep writing.
I am really impressed with your writing skills and also with the layout on your blog.Is this a paid theme or did you customize it yourself?Either way keep up the excellent quality writing,it is rare to see a great blog like this one nowadays.
I really like and appreciate your blog post. Will read on…
Im obliged for the blog article.Really thank you! Awesome.
You’re so interesting! I don’t believe I’ve truly read a single thing like this before. So wonderful to find someone with unique thoughts on this topic. Really.. thanks for starting this up. This web site is something that is needed on the web, someone with a bit of originality!
Thanks-a-mundo for the article post.Really thank you! Keep writing.
Hello, recognition you for word! I repost in Facebook
Hey, thanks for the blog article. Cool.
Oh my goodness! Incredible article dude! Thank you, However I am experiencing difficulties with your RSS. I don’t understand the reason why I cannot join it. Is there anybody else getting the same RSS problems? Anybody who knows the answer will you kindly respond? Thanx!!
zithromax 250 zithromax antibiotic – zithromax z-pak
Major thankies for the blog.Really thank you! Fantastic.
Very good information. Lucky me I found your site by chance (stumbleupon). I’ve saved as a favorite for later!
Great, thanks for sharing this blog.Thanks Again. Want more.
I’m amazed, I have to admit. Rarely do I come across a blog that’s both equally educative and interesting, and without a doubt, you’ve hit the nail on the head. The problem is an issue that not enough folks are speaking intelligently about. Now i’m very happy that I stumbled across this during my hunt for something concerning this.
I cannot thank you enough for the post.Much thanks again. Want more.
Spot on with this write-up, I seriously believe that this site needs far more attention. I’ll probably be back again to read through more, thanks for the information!
I think this is a real great article post.Thanks Again. Great.
This is a very good tip particularly to those fresh to the blogosphere. Brief but very accurate info… Thanks for sharing this one. A must read article!
Thank you for your post.Much thanks again. Great.
Having read this I thought it was rather enlightening. I appreciate you taking the time and effort to put this content together. I once again find myself spending a lot of time both reading and posting comments. But so what, it was still worth it!
I value the article.Much thanks again. Really Great.
You should be a part of a contest for one of the finest sites on the net. I most certainly will highly recommend this site!
Really enjoyed this article post.Much thanks again. Fantastic.
This website certainly has all of the information and facts I needed concerning this subject and didn’t know who to ask.
Enjoyed every bit of your blog article.Much thanks again. Great.
Thanks so much for the article post.Really looking forward to read more. Awesome.
[email protected]
This is a topic which is close to my heart… Many thanks! Exactly where are your contact details though?
[email protected]
[email protected]
Having read this I believed it was extremely enlightening. I appreciate you taking the time and effort to put this article together. I once again find myself personally spending way too much time both reading and leaving comments. But so what, it was still worth it!
Saved as a favorite, I love your web site!
I like it when folks get together and share ideas. Great blog, stick with it!
I think this is a real great post.Thanks Again. Much obliged.
Spot on with this write-up, I actually believe that this amazing site needs a lot more attention. I’ll probably be returning to read through more, thanks for the advice!
mail order pharmacy india austria pharmacy online – ez pharmacy
The next time I read a blog, I hope that it does not disappoint me as much as this particular one. I mean, Yes, it was my choice to read, but I really believed you’d have something useful to talk about. All I hear is a bunch of whining about something you could fix if you were not too busy looking for attention.
Im thankful for the article.Really looking forward to read more.
Hey, thanks for the blog.Much thanks again. Awesome.
Right here is the perfect website for anyone who hopes to understand this topic. You understand so much its almost hard to argue with you (not that I really would want to…HaHa). You definitely put a brand new spin on a subject which has been written about for ages. Wonderful stuff, just great!
Major thanks for the blog article.Much thanks again.
Spot on with this write-up, I absolutely think this website needs a lot more attention. I’ll probably be returning to read more, thanks for the info!
Very good article.Much thanks again. Really Cool.
Thanks for the article.Really thank you! Really Great.
I have to thank you for the efforts you’ve put in writing this blog. I really hope to check out the same high-grade blog posts from you in the future as well. In fact, your creative writing abilities has encouraged me to get my own site now ;)
A round of applause for your blog.Thanks Again. Cool.
I truly appreciate this blog.Really looking forward to read more. Really Great.
This is the perfect site for anyone who hopes to find out about this topic. You know a whole lot its almost hard to argue with you (not that I actually will need to…HaHa). You certainly put a fresh spin on a topic that has been written about for years. Wonderful stuff, just wonderful!
A round of applause for your article post. Really Cool.
Greetings! Very useful advice in this particular post! It’s the little changes that make the most important changes. Thanks for sharing!
Really appreciate you sharing this article post.Really looking forward to read more. Cool.
prednisone generic brand – prednisone for dogs without rx prednisone pills for sale
I cannot thank you enough for the blog article.Really looking forward to read more. Much obliged.
Hi there! This post could not be written any better! Looking through this post reminds me of my previous roommate! He always kept preaching about this. I’ll send this information to him. Pretty sure he’s going to have a very good read. Thanks for sharing!
Im grateful for the article post.Really looking forward to read more.
No matter if some one searches for his essential thing, so he/she needsto be available that in detail, therefore that thing is maintained over here.
Im obliged for the blog.Much thanks again.