Pru Life UK is offering a 90-day grace period in lieu of the standard grace period of 31 days for its customers in Palawan, Visayas and Mindanao, for policies with premium dues between Nov 15, 2021 to Jan 15, 2022. This is to help in the financial recovery of fellow Filipinos affected by the onslaught of Typhoon Odette.
“Our priority is to help our customers affected by Typhoon Odette. Through this extension of the premium grace period, we hope to offer some financial relief following the effects of the typhoon. We are also making it easier and faster for affected customers to claim,” Pru Life UK SVP and Chief Customer Marketing Officer Allan Tumbaga said.
Claims from policyowners from the affected areas will be expedited with shorter processing times. Documentation requirements for death or accident claims directly caused by the typhoon will be relaxed.
For more information on filing for claims, customers may visit https://www.prulifeuk.com.ph/en/claims/.
Customers may call Pru Life UK’s Customer Action Team’s dedicated hotlines for enquiries, at telephone numbers (+632) 8 683 9630 and (+632) 8 683 9781 from 9am-5pm (Mon-Sat except Dec. 25 and Jan. 1); (+632) 8887 LIFE (8887 5433) for Metro Manila and 1-800-10 PRULINK (1-800-10 7785465) for domestic toll-free from 9am-4pm (Mon-Fri), or send an e-mail to: [email protected].
To view policy details, customers may visit My Policies on the Pulse by Prudential app. Download Pulse for free from the Google Playstore or Apple App Store.