With the tourism industry now back on its feet after overcoming the impact of the Covid-19 pandemic, a blissful Boracay vacation now awaits travelers heading to the Philippines’ top island destination—and for a boutique hotel, Villa Caemilla, one of the best ways to welcome back tourists is to have a reliable internet connection and the best digital tools for their business operations.
Villa Caemilla is backed by Globe Business’ connectivity and digital solutions to prepare them for the influx of tourists who are taking a much-needed vacation and the digital nomads who have found a happy refuge on the island while they continue to work.
To ensure seamless connectivity, Villa Caemilla is powered by Globe Business’ Direct Internet, which provides the hotel with its own dedicated internet connection that allows them and their guests to connect online simultaneously and seamlessly. It is also designed to minimize lags or wait times typically experienced by shared broadband service.
Meanwhile, with the help of Globe Business, Villa Caemilla was also able to address operational challenges brought about by the pandemic.
“When the pandemic happened, it affected not just our bookings and reservations, but our HR operations as well. We saw that as an opportunity to get started on our digitalization journey,” says Wesley van der Woort, CEO of Villa Caemilla Beach Boutique Hotel, located in one of Boracay’s White Beaches.
Their human resource (HR) team was based in Manila but the hotel staff was in Boracay. This brought a setback in timekeeping, payroll management, and payslip release, slowing down overall operational efficiency.
Fortunately, they were introduced to one of Globe Business’ digital solutions: Cloud Payroll, a cloud-based solution that enables small and medium enterprises (MSMEs) to effectively manage their employee information such as automate payroll processing, track rewards and benefits, and monitor employee attendance in the island out of their Manila office using its unique face recognition time in & time out feature. This tool easily addressed all of Villa Caemilla’s HR challenges.
“Getting the Cloud Payroll was a great help in cutting down HR’s time in keeping track of timely payouts to employees,” Van der Woort adds. “Employees’ data are now readily available digitally through the user-friendly dashboard.”
To power such a system, Villa Caemilla uses its Direct Internet connection in their Manila and cross-regional HR teams to access Cloud Payroll without lag.
As Villa Caemilla continues to enjoy the benefits of its digitalization with Globe Business, Van der Woort encourages other resorts on the island to get started on their own digitization journey, too, especially at this time when more and more tourists are finally traveling again. According to The Hotel Sales and Marketing Association (HSMA), 2022 is the “breakthrough” year for the hospitality sector.
“By going digital, all the unique changes you will experience will only help you build your business better,” he says.
“With the anticipated recovery of the tourism industry, we at Globe Business continue to find ways to support MSMEs with their digital adoption and transformation journey,” remarked Globe Business Product Marketing Head Angie Po. “We aim to provide reliable and innovative solutions and services as they recover and eventually grow their business,” she added.