Gaming

Mineski Global launches enhanced Quest Rewards App, partners with My-Checkpoints to provide Unparalleled Employee Engagement Platform

Team OrangeBy Updated:167 Comments4 Mins Read

Singapore-based esports company Mineski Global, in collaboration with the Hong Kong-based company, has officially announced their rebranding of award-winning solution My-Checkpoints as Quest Rewards, an employee engagement and gamification platform designed to enhance the work environment of today’s highly competitive BPO industry by incorporating fun, interactive quests and rewards into the workplace.

“We are delighted to unveil to BPO companies across the globe the strengthened Quest Rewards App, which integrates features from My-Checkpoints, the cloud-based software and the Quest Rewards mobile app. The revamped gamification solution aims to elevate the rewards and recognition scheme with two new valuable features: a mobile application and a smart vending machine. While providing flexible rewards lies at the heart of this rebrand, we wanted to build on a myriad of quests to engage and motivate employees to perform better, ultimately helping businesses to improve their bottom line,” said Sarj Ablaza Estrella, Product Lead of Quest Rewards at Mineski Global.

The Quest Rewards app engages users by enabling employees to earn ‘qoins’ or QR gems by taking on special quests, ranging from performance-focused tasks such as achieving sales targets, participating in seasonal campaigns, and completing training courses, and participating in social activities like awarding others with badges, dressing up their avatars, reacting to and commenting on posts such as company photos, videos, employee achievements, etc.

Through the in-app purchasing feature, users can utilize their qoins or QR gems to unlock a great variety of rewards, including virtual rewards like badges and avatar assets, intangible company rewards like shift schedule preferences or special certification courses, and even real- world rewards such as cinema tickets, gadgets, clothing, and company-branded items, among others. These could vary depending on the benefits that a company would like to offer to its employees.

“As an added value to the gamification solution, businesses can leverage Quest Rewards’ fully customizable, smart vending machine, where employees can redeem their rewards in real-time using QR gems. By simply scanning the app on the 22’ inch LED monitor, they can select the item that they wish to receive. This feature is especially convenient for BPO companies whose employees have limited breaks, and would want to claim rewards immediately,” said Estrella.

Brands looking to expand their reach can also promote their products as employee rewards through the platform.

With customization reigning supreme in gamification, Quest Rewards provides businesses with an opportunity to tailor the design and content precisely to the users. Doing so will bolster employee participation while generating a shift in attitude toward work and training.

To ensure proper management of Quest Rewards, a designated team from the company will be given access to the content management system (CMS). The CMS is dedicated to managing employees’ profiles, setting up quests, and distributing qoins based on leaderboards, making it easier to track and analyze the performance of each employee.

“Measuring gamification success is crucial to fostering sustainability with the platform. Quest Rewards houses extensive data analytics, enabling companies to gain insights on behavioral analysis, employee morale, performance engagement, etc. Combining these with the company’s information on the cost, the QR team can determine an actual return on investment for the clients,” Estrella asserted.

In a study conducted by one of its clients, results showed that My-Checkpoints helped to improve their primary metrics, namely customer satisfaction by 6% points, and sales growth by 21%, beating out their competition in ranking and even reducing attrition from 150% to 70%.

There is no doubt that the benefits of embedding gamification into the workplace go beyond employee engagement, unfolding possibilities that drive customer loyalty and sales growth. More importantly, it cultivates an improved work-life balance for employees.

With a strong focus on redefining work, on the whole, by making work fun and making fun work for the companies, Quest Rewards is set to become a game-changer not only for BPO businesses in Asia, the US, Canada, and Latin America but other industries as well.

Share.
Team Orange

TEAM ORANGE is Orange Magazine TV's select contributors. It also contains Press Releases. Please follow @OrangeMagTV on Twitter for other updates.

Related Posts

167 Comments

  5. content on

    After going over a number of the blog articles on your site,
    I seriously like your technique of writing a blog. I added it to my bookmark
    site list and will be checking back soon. Take a look at my
    website as well and let me know how you feel.

    Reply
  34. Carma on

    Nice post. I learn something totally new and challebging on sites I stumbleupon everyday.

    It’s always exciting to read through articles from other writers and practice something from ogher sites.

    My web blog: Carma

    Reply
  36. ae888 on

    Magnificent site. Lots of helpful info here.

    I am sending it to several friends ans also sharing in delicious.

    And naturally, thank you to your effort!

    Reply
  45. solar panels on

    Hello there! Do you know if they make any plugins to help with
    Search Engine Optimization? I’m trying to get my
    blog to rank for some targeted keywords but I’m not seeing very good results.
    If you know of any please share. Many thanks!

    Reply
  51. ps5 on

    Thank you for another fantastic article. Where else may just anyone
    get that type of info in such a perfect way of writing? I have
    a presentation subsequent week, and I am at the look for such information.

    Reply
  52. Green Department on

    Thank you, I’ve just been looking for information approximately
    this subject for ages and yours is the best I’ve discovered till now.

    However, what about the conclusion? Are you sure concerning the supply?

    Reply
  58. jili games on

    My brother suggested I might like this blog. He was entirely right.
    This post actually made my day. You cann’t imagine just how much time I had spent for this info!
    Thanks!

    Reply
  59. คา สิ โน evolution gaming on

    Please let me know if you’re looking for a article writer for your blog.
    You have some really great posts and I feel I would be a good asset.
    If you ever want to take some of the load off, I’d love to write some content for your blog in exchange for a
    link back to mine. Please shoot me an email if interested.
    Thank you!

    Reply
  60. Esoteric Diary on

    Its like you read my mind! You appear to know so much about this, like you wrote the book in it or something.
    I think that you can do with a few pics to drive the message home a little bit,
    but other than that, this is excellent blog. A great read.
    I will certainly be back.

    Reply
  61. Шлем купить on

    Hi there just wanted to give you a quick heads up. The text in your article
    seem to be running off the screen in Internet explorer.
    I’m not sure if this is a formatting issue or something to do with browser compatibility but
    I figured I’d post to let you know. The design look great though!

    Hope you get the problem solved soon. Many thanks

    Reply
  67. mysticsoulsheep on

    Somebody essentially help to make critically articles I might state.
    That is the very first time I frequented your web page and so far?

    I amazed with the analysis you made to create this particular
    put up amazing. Wonderful process!

    Reply
  69. 成人色情 on

    It is the best time to make some plans for the future and it’s time to be happy.

    I’ve read this post and if I could I wish to suggest you few interesting things or
    tips. Perhaps you could write next articles referring to this article.
    I want to read even more things about it!

    Feel free to visit my website: 成人色情

    Reply
  81. 창원출장 on

    I have been browsing online more than 2 hours today, yet
    I never found any interesting article like yours. It is pretty worth enough for me.
    In my opinion, if all site owners and bloggers made good content as you did, the web will
    be much more useful than ever before.

    Reply
  91. online dispensary canada on

    I absolutely love your blog and find many
    of your post’s to be exactly I’m looking for. Do you offer guest writers to
    write content available for you? I wouldn’t mind composing a post or elaborating on a few of the subjects you write
    with regards to here. Again, awesome blog!

    Reply
  92. 熟女A片在線看 on

    You really make it seem so easy with your presentation but
    I find this matter to be really something which I think I would never understand.
    It seems too complex and extremely broad for me.

    I’m looking forward for your next post, I’ll try to get the
    hang of it!

    Take a look at my web site; 熟女A片在線看

    Reply
  93. Gaming on

    Hello! I’ve been reading your site for a while now and finally got the courage to go ahead and give you a shout out from Porter Texas!
    Just wanted to tell you keep up the fantastic work!

    Reply
  102. pool maintenance near me plano on

    Hi! This post couldn’t be written any better! Reading through this
    post reminds me of my previous room mate! He always kept chatting about this.
    I will forward this article to him. Pretty sure he will have a good read.
    Thanks for sharing!

    Reply
  103. heal the world on

    I got this web page from my buddy who shared with me on the topic of this
    website and now this time I am visiting this site and reading very informative posts at this time.

    Reply
  123. granite countertop on

    Economic Grey Apartment Kitchen Counter tops

    Features:

    1) 3/4″ (2cm) thick granite cut to size slab, the granite selection is the economic Sesame White. It has been widely used by many apartment projects.

    2) Single faucuet hole and polished sink cutout for undermount stainless steel sink

    3) All exposed edges have finish of Eased and Polished

    http://www.morestone.net/

    Reply
  144. binary options phone app on

    I was extremely pleased to find this great site. I wanted to thank you for ones time just for this wonderful
    read!! I definitely really liked every part of it and I have you bookmarked to look at
    new information on your web site.

    Reply
  161. Togel Singapore on

    Hello there, I found your web site by the use of Google while searching for a
    related topic, your web site got here up, it seems good. I have bookmarked it in my google
    bookmarks.
    Hello there, just become aware of your blog via Google, and located that it’s really informative.
    I am going to be careful for brussels. I will appreciate if you happen to continue this in future.
    Lots of other folks will probably be benefited from
    your writing. Cheers!

    Reply
  164. Togel Singapore on

    Hi there! This is my first visit to your blog! We are a group
    of volunteers and starting a new initiative in a community in the same niche.
    Your blog provided us useful information to work on. You have done a wonderful job!

    Reply
  167. Free todo app on

    Its like you learn my thoughts! You appear to grasp a lot approximately this, such as you wrote the ebook
    in it or something. I believe that you just could
    do with some percent to power the message home a bit, but instead of that, that is great blog.
    A fantastic read. I will certainly be back.

    Reply

Leave A Reply