Bank of the Philippine Islands (BPI), the country’s pioneering bank, adopts digital-first HR with its partnership with Darwinbox, Asia’s leading Human Resource Management System (HRMS) provider. With a legacy spanning over 170 years, BPI has enhanced its employee experience and streamlined HR processes for its 18,000-strong workforce, covering a diverse range of banking services.
BPI has leveraged Darwinbox’s technology platform to enhance employee experience, streamlining every phase of the employee’s journey, from the onboarding process to retirement. Dubbed as Real-time HR Express Assist or RHEA, BPI employees now have access to a one-stop-shop solution for all their HR needs, including Time & Attendance, Performance Management, Recruitment & Onboarding, issue resolution through Helpdesk, and employee engagement via Vibe, Darwinbox’s integrated social network for businesses.
“We continue to reinforce our value of being customer obsessed to give the best solutions not only to our customers but also to our people. Our partnership with Darwinbox marks a significant milestone in our ongoing journey to enhance the employee experience at BPI. With RHEA, we hope to empower our employees to achieve and do more as we continue to pursue our vision to build a better Philippines – one family, one community at a time,” said Maria Virginia “Gina” Eala, BPI Chief Human Resources Officer.
The first phase of the digital HR transformation went live as scheduled, an achievement that the BPI team found particularly noteworthy. In less than a year, the project team implemented modules from hire-to-retire that enable, empower, and engage Unibankers in creating memorable moments.
Mobile accessibility is one of the key features of RHEA, ensuring that every employee, including those working in branches, can access HR services anytime. “Having RHEA available through mobile phones ensures the platforms’ accessibility and user-friendliness for our entire workforce while upholding the highest level of security and flexibility,” remarked Eala. She further added, “Our most valuable assets are our employees, which is why we prioritize their holistic well-being to boost their productivity in the workplace.”
BPI employees have the opportunity to experience RHEA, BPI’s new platform that serves as a one-stop-shop for all their HR needs.
“BPI is a pillar of the Philippines’ banking industry, setting standards for over a century with its innovative mindset, a trait we wholeheartedly share. We are proud to be part of the bank’s digitalization journey. Together, we are transforming the employee experience of more than 18,000 people across the nation. It is a massive undertaking, and we are happy to be the bank’s trusted HRMS partner,” shared Jayant Paleti, Darwinbox Co-founder.
“It takes crystal clear vision from the leadership to take on a project of this magnitude, and it’s been nothing short of a joy working with the BPI team on this. Transforming HR at an organization with such scale and legacy was a very rewarding challenge. We are happy to be part of BPI’s mission to build a better Philippines,” added Sasank Raavi, Darwinbox Country Manager-Philippines.
BPI’s collaboration with Darwinbox represents a significant leap in its journey to modernize HR operations and provide an enhanced employee experience for its dedicated workforce.