In a continuous effort to improve services for the citizens of San Fernando City in Pampanga, the local government has introduced Voice Connectivity Integration or One Hotline Number – an effective means of communication for residents of the city.
Gur Lavi Corp. (GLC), a prominent provider of voice communication solutions in the nation, supplied the technology for this groundbreaking project in San Fernando City, utilizing their flagship product, TeLavi, an innovative all-in-one communication platform recognized as a trailblazer in the country.
GLC President and CEO Erwin Co said, “Telavi offers great help for San Fernando City, especially in improving the internal and external communication of the local government. This will be useful for the people of San Fernando as it speeds up the LGU’s response to their needs, especially during emergencies and calamities.”
San Fernando City Mayor Vilma Caluag shared that they are already promoting the centralization of the city’s voice connectivity for the improvement of their public service.
Residents only need to remember one number to reach local government agencies. They just have to dial the Kayabe Hotline Number 961HELP (4357).
“This initiative will help not only in managing our processes but also in immediately responding to the needs of our dear people in San Fernando City by improving and accelerating communication in the local government,” added Mayor Caluag.
She also emphasized that it will be easier for their LGU to reach out to their 35 barangays because the technology they are implementing can give quick updates especially in the middle of disaster response during typhoons, intense flooding and earthquakes.
On top of all of these benefits, Co envisions other opportunities in this partnership because the project can pave the way for more support not only in the public sector but from private organizations as well from SMEs to Large corporation with branches or satellite offices in remote areas. A better communication platform for the LGU is also in place with the technology where government employees can stay connected with their office colleagues or from other departments using the Telavi App.
The San Fernando City project Kayabe Hotline Number 961HELP (4357) through Telavi is seen as a part of the ground-breaking initiatives in the province of Pampanga in its journey to be future-proof. Investing in the advancement of technology to facilitate and fast track response to the needs of the people is a proof of the local government’s show of concern for their welfare.