PLDT Enterprise, the B2B arm of the largest fully integrated telco in the country, recently partnered with one of the premiere resorts in Cebu, the Sheraton Cebu Mactan Resort, to deliver robust and reliable connections for their customers and their hotel experience.
“At PLDT and Smart, we are all about providing customer-focused digital innovations. That is why we are honored to provide world-class Sheraton Cebu Mactan Resort with unparalleled connectivity that is at par with their mission of giving a luxurious experience to its guests,” says PLDT Customer Relationship Management Head, Kent De La Calzada.
“One of the highlights of the partnership is that the resort is now powered by PLDT’s Dedicated Internet Access service, or iGate–a service that provides businesses with guaranteed bandwidth as well as reliable and managed connectivity to the Internet.” This will positively impact the resort’s operations in terms of easier and faster transactions and communication for staff, and better service and connectivity for guests, especially for business travelers.
Other connectivity solutions that are in place at Sheraton Cebu Mactan are the PLDT SIP Trunks, powered by fiber technology, which will provide quality and stable incoming and outgoing voice calls, and SMART Postpaid, powered by the latest Smart 5G network, for the mobile communication of the employees.
There is also Smart Broadband which will be provided for guests traveling from the airport to the hotel and vice versa. All these efforts align with Sheraton’s vision of being the best welcoming resort destination in the Philippines.
“We value the time our guests spend with us at Sheraton Cebu Mactan Resort, and indeed, part of that guest experience is connectivity,” says Dottie Wurgler-Cronin, General Manager at Sheraton Cebu Mactan Resort. “We want them to feel connected while staying with us–be it at the hotel and the world-class services we provide or simply to each other and their loved ones back at home.”
“With our partnership with PLDT, we are confident that we can bring that deep sense of togetherness and that unique Cebuano hospitality we are known for to all our guests,” adds Ray. G. Manigsaca, President and CEO of AppleOne Properties, Inc.
Sheraton Cebu Mactan Resort is a 261-room premium resort property at Mactan Island in Lapu-Lapu City, a 30-minute drive from Mactan International Airport.