Globe continues to innovate its retail footprint with the reopening of its newly upgraded store, transformed into a next-generation Gen4 store at Robinsons Place Manila. The renovation comes as part of Globe’s commitment to deliver faster, more efficient, and more personalized services to its customers.
The newly launched Gen4 store offers a modern, digital-first space designed to empower customers with convenient access to Globe’s full suite of products and services. It replaces the traditional customer service setup with a more interactive, self-guided experience.
“This new Gen4 store is more than just a retail upgrade. It’s part of our mission to serve our customers better, faster, and in more meaningful ways. Robinsons Place Manila is a key location for us, and this refreshed space ensures that we’re bringing not just connectivity, but also digital lifestyle solutions closer to where our customers are,” said Bam De Guzman, Senior Director for Territory Business at Globe.
Key features of the Gen4 store include:
- Self-service kiosks for fast and convenient transactions like SIM purchase, bill payments, plan applications, and account inquiries.
- 0917 lifestyle corner featuring tech accessories and apparel.
- Interactive screens and demo units for product discovery and testing.
- A more sustainable store design using digital signage, LED lighting, and eco-friendly design elements.
Located at Level 4, Pedro Gil Wing, Robinsons Place Manila, the Gen4 store is open daily during mall hours.
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