Manila Water strengthens commitments to environmental stewardship in updated Sustainability Policy

Manila Water has reaffirmed its commitment to responsible corporate governance and environmental protection through its updated Sustainability Policy, effective August 1, 2025. The policy outlines the company’s proactive stance in safeguarding natural resources, promoting transparency, and strengthening partnerships with local government units (LGUs) and communities.

The updated policy sharpens Manila Water’s focus on reducing water pollution, improving water-use efficiency, and expanding access to Water, Sanitation, and Hygiene (WASH) services. It also introduces initiatives that encourage responsible water use among customers, while reinforcing the company’s commitment to delivering clean water and sanitation services reliably and sustainably.

These efforts are supported by resource efficiency measures, watershed protection, and expanded wastewater treatment—contributing to long-term water security and environmental health across its service areas.

“This policy reaffirms Manila Water’s commitment to sustainability by aligning our actions with the United Nations Sustainable Development Goals, particularly SDG 6 on Clean Water and Sanitation. As momentum builds around global efforts to achieve the SDGs, we join the call for urgent and collective action—demonstrating our deepened commitment to responsible governance and environmental protection in pursuit of a more sustainable future,” said Manila Water Sustainability Director Sarah Bergado.

The updated policy is anchored on three pillars: Helping Communities Thrive, Protecting the Environment, and Building a Culture of Trust and Care. Under the first pillar, Manila Water commits to delivering clean and potable water, sanitation, and sewerage services at reasonable rates, while promoting public health through improved WASH services. The company also supports community development through education, livelihood programs, and infrastructure that contribute to local economic resilience.

The second pillar focuses on environmental protection through resource conservation, watershed management, and pollution reduction. Manila Water aims to reduce freshwater withdrawal and energy consumption, expand wastewater service coverage, and address climate change and biodiversity loss through adaptation and mitigation strategies.

The third pillar emphasizes corporate integrity and stakeholder engagement. Manila Water upholds high standards of governance, respects employee rights, and fosters inclusive growth by aligning with socially and environmentally responsible practices across its supply chain.