Robinsons Hotels and Resorts (RHR) has reached a historic milestone, becoming the largest hotel group in the Philippines to be certified as Muslim-friendly by the Department of Tourism (DOT).
In a formal ceremony, Tourism Secretary Christina Garcia Frasco personally awarded the certification to the RHR brand, recognizing its portfolio-wide commitment to inclusivity and cultural sensitivity. A total of 22 RHR properties have received this official certification, covering the group’s extensive portfolio including Grand Summit Hotel, Summit Hotels and Resorts, Go Hotels Plus, Go Hotels, and its international brands, The Westin Manila and Crowne Plaza Manila Galleria.
The journey toward this landmark certification began with Grand Summit Hotel General Santos, the first RHR property to receive the distinction. Its prayer room has been lauded by the DOT as one of the best in the country, subsequently serving as the blueprint for other hospitality establishments nationwide.
To ensure a seamless experience for Muslim guests, RHR has implemented specialized facilities and services, including dedicated prayer spaces and specialized staff training to ensure hospitality that honors Muslim traditions and preferences.
This initiative is the latest achievement for RHR, which continues to be recognized on the global stage. Recently named “Philippines’ Leading Hotel Group” at the World Travel Awards Asia and “Best Hospitality Developer” at the Property Guru Asia Property Awards, the group views these accolades as a responsibility to innovate.
Barun Jolly, Senior Vice President and Business Unit General Manager of Robinsons Hotels and Resorts, emphasized that the group is not resting on its laurels:
“This certification is a testament to our deep respect for the Muslim community, which is an increasingly vital and vibrant part of our national tourism landscape. As a multi-awarded group—honored by the World Travel Awards Asia and Property Guru Asia—we are constantly looking for ways to be truly deserving of these citations. By certifying 22 of our properties, we are ensuring our hospitality is world-class and inclusive. We are honored to support the Department of Tourism’s vision of a more diverse and globally accessible industry where every traveler, regardless of faith, feels truly at home.”
The certification of Robinsons Hotels and Resorts, the hospitality arm of Robinsons Land Corporation, marks a significant step in supporting the DOT’s National Tourism Development
Plan. By securing the most certifications for a single hotel group in the country, RHR cements its position as an industry leader, advocating for a more inclusive and culturally aware landscape for all visitors. Robinsons Hotels and Resorts is the largest hospitality group in the Philippines with the most diversified portfolio ranging from ultra-luxury to essential value. It has 30 properties in 20 cities and municipalities, with more than 5,000 room keys nationwide.