Business New Twilio Study Points to Lack of Customer Data as Major Obstacle to Reaping AI Rewards; Filipino Consumers Lead in Demanding Brand Transparency in AI UseBy Team OrangeApril 11, 202499 Twilio’s fifth annual State of Customer Engagement Report reveals that, globally, consumers spend 54% more on brands that personalize experiences,…
Business Twilio Report Reveals Customer Data Platforms are a Critical Foundation for AI-Driven Customer InsightsBy Team OrangeFebruary 22, 20240 Businesses are integrating customer data platforms with AI and analytics to personalize customer experiences and drive business success, according to…